Coronavirus Updates

UPDATE: 6/16/2020:

We are still actively following our state's guidelines and the development of Covid-19 outbreak. Our office has reopened with a limited staff with mandatory personal protection gear and a cleaning / sanitizing schedule in place. Our print facilities are also running with shipping delay of up to 4 business days.

We are keeping our temporary 60 day return policy in place for our clients; to help lessen their exposure of instore contact during package drop offs. If you have any questions or concerns, please contact us either by phone or email.

Thank you for helping support the arts!

Sending good vibes to you and yours,
The staff

Updated 3/26/2020:

We're actively following the latest developments about the Covid-19 outbreak. We want to keep you informed about how it might impact your orders with us.

Our office is temporarily closed. However, we will still have staff on hand (working from home) to answer any questions you may have. We are accepting print orders during this phase of the state shutdown, however we have a limited staff in our fulfillment centers. Please allow up to 7 additional business days for processing and shipping of orders of an physical product.

Our fulfillment centers are sanitized several times a day and all fulfillment staff members are protected with the proper PPE, as well as training of PPE equipment to help reduce any chance of spreading the virus.

Processing & Shipping: 

Delays up to 7 business days

Returns:

We are currently not accepting any returns. Until the virus is under control, we are extending our return policy out from 30 days to 60 days from the date of purchase. If you have a return, please email us at: info@pipafineart.com and we will gladly make accommodations for you as well as keep you up-to-date with the matter. Depending on how widespread the virus gets, our return policy may change again. Please contact us at the email above if you have any other questions.

Products:

We are currently making a selection of our photographic prints available for purchase as digital downloads. If you purchase any digital download, you’ll have instant access to the image to download for printing at home or with a local print shop in your area. The digital file is of high quality and can be printed up to 24” x 36”. This print option is for personal use only, not for multiple reproductions or resale.

Gift Cards:

We are now offering gift cards as well through this situation. Please visit: Gift Cards

Thank you for all of the love and support through the years. May you and yours be safe during this unfortunate situation.